Shipping policy

Shipping Policy
Last updated: October 4, 2026

XmasGlow is operated by AdvertaPro LLC.

1. Processing Time

Orders are typically processed within 1–3 business days after payment
confirmation. Orders placed on weekends or US public holidays begin
processing on the next business day.

2. Shipping Cost and Estimated Delivery

We offer free standard shipping on all orders within the United States.
No minimum order value is required.

Items fulfilled from a US warehouse typically arrive 3–7 days after
processing. Items fulfilled from an overseas warehouse typically arrive
4–9 days after processing. Each product page displays the estimated
delivery window for that item. Orders containing products from different
fulfilment sources may arrive in separate packages.

Delivery times are estimates and are not guaranteed.

3. Order Tracking

When an order ships, we send a tracking number by email. Tracking updates
are provided by the carrier.

4. Where We Ship

We currently ship to addresses within the United States only. We do not
ship to P.O. Boxes or to APO/FPO addresses. Please provide a complete
physical street address at checkout.

5. Lost or Delayed Packages

Your order is our responsibility until it is delivered to the address you
provided at checkout.

If a package has not arrived within 20 days after its estimated delivery
date, contact store@advertapro.com. We will open an investigation with the
carrier and keep you updated. Eligibility for a replacement or refund is
governed by our Refund Policy.

We are not responsible for orders that cannot be delivered because of an
incorrect or incomplete address supplied at checkout.

6. Taxes, Customs and Import Charges

The amount shown at checkout is the total amount you pay. Any applicable
sales tax is calculated and displayed before you complete your order.

Some items ship to you from an overseas fulfilment partner. Any import
duties on those shipments are paid by us before the parcel reaches you.
You will not be asked to pay a shipping, customs or import charge after
checkout. If a carrier ever requests an unexpected payment, do not pay it —
contact us first at store@advertapro.com.

7. Business and Contact Information

XmasGlow is operated by AdvertaPro LLC.
Registered business and mailing address: 30 N Gould St Ste N, Sheridan,
WY 82801, United States.
Email: store@advertapro.com
Typical response time: within 1 business day.